Privacy Policy

This Privacy Policy explains how Collectible Eternity Labs (“Company,” “we,” “our,” or “us”) collects, uses, stores, processes, and discloses information in connection with our grading, authentication, archival, marketplace, registry, and related services for animation art and collectible assets.

Information We Collect

We may collect personal information including name, address, email address, phone number, billing information, account credentials, shipping details, government-issued identification, payment tokens, uploaded images, provenance documentation, transaction history, IP address, browser data, and device information.

How We Use Information

Information may be used for fraud prevention, identity verification, grading and authentication services, registry maintenance, historical archival purposes, marketplace integrity, customer support, security monitoring, payment processing, analytics, and service improvement.

Animation Art & Secondary Market Content

Users acknowledge that submitted materials may contain copyrighted characters, imagery, animation frames, or studio-owned intellectual property associated with animation productions. The Company does not claim ownership of any underlying copyrighted works, characters, trademarks, or franchise materials. Images are displayed solely for authentication, archival, research, commentary, cataloging, provenance tracking, and lawful secondary-market identification purposes.

User Representations

Users represent and warrant that they possess the lawful right to submit, upload, and display collectibles and associated images through the platform.

Payment Processing

Payment information is processed by third-party payment providers. The Company does not directly store complete payment card numbers.

Data Security

The Company implements commercially reasonable administrative, technical, and physical safeguards designed to protect user data, including encryption, restricted access controls, and secure cloud infrastructure.

Identity Verification

Government-issued identification may be collected for fraud prevention, anti-theft measures, insurance requirements, and account verification. Such information may be retained only as reasonably necessary for compliance and security purposes.

Third-Party Services

The platform may utilize third-party providers for cloud hosting, payment processing, analytics, shipping, insurance, fraud prevention, and identity verification.

Data Retention

Information may be retained for legal compliance, dispute resolution, archival registry purposes, fraud prevention, insurance claims, and operational continuity.

California & International Rights

Users may possess rights under applicable privacy laws, including rights relating to access, deletion, correction, portability, and limitation of processing.

Contact Information

Questions regarding this Privacy Policy may be directed to the Company through the contact information provided on the website.